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LANGUAGE ASSURANCE

Validate Spanish before your users do.

Xpandia helps AI, SaaS, EdTech, Product, Localization, and CX teams evaluate Spanish quality across AI outputs, product experiences, support content, and launch-ready journeys.

We turn expert Spanish judgment into measurable findings your team can act on: scorecards, issue taxonomies, severity ratings, readiness recommendations, and remediation guidance.

AI outputs
Chatbots, copilots, tutors, agents
Product readiness
UX copy, onboarding, forms
Decision-ready evidence
Scorecards, issues taxonomy findings readout, risk analysis
WHY LANGUAGE ASSURANCE

Spanish quality is too important to leave unmeasured.

English and Spanish-speaking users experience your product through language: the answers your AI gives, the instructions your product provides, the support content they trust, and the messages that guide their decisions.

When language quality is inconsistent, unnatural, culturally misaligned, or hard to understand, teams lose clarity, trust, adoption, and confidence before they even know where the issue started.

Language Assurance gives your team a structured way to evaluate what is working, what needs attention, how severe each issue is, and whether the experience is ready for real users.

The goal is simple: help your team know whether your Spanish/English is accurate, natural, trustworthy, culturally appropriate, and ready to ship.

WHAT WE EVALUATE

Language quality across every user-facing surface.

Language Assurance can be applied to any Spanish and English experience your users see, read, hear, follow, or rely on.

AI-generated outputs
Chatbot responses, AI tutors, copilots, agents, support replies, generated explanations.
Product experiences
Onboarding flows, UI copy, forms, empty states, error messages, notifications, tooltips.
Support and CX content
Help center articles, support macros, chatbot flows, escalation language.
Localization quality
Translated or localized experiences needing expert review, regional fit, or final sign-off.
Launch readiness
Spanish and English product surfaces, AI experiences, or customer journeys validating before deployment.
Marketing and conversion content
Landing pages, campaign copy, email flows, value propositions, conversion paths.
AI ECOSYSTEM

AI models and platforms we validate and optimize.

We do more than just review text; we deeply understand the automation, content generation, and low-code development environments where you build your products. We ensure the outputs of your agents, prompts, and integrated workflows are seamless, natural, and conversion-ready.

WHEN TO USE IT

Use Language Assurance when your Spanish or English quality needs a decision.

  • Your AI generates Spanish/English outputs, but your team needs to know if users can trust them.
  • Your product is translated or localized, but you are unsure if it feels natural, clear, and ready.
  • Your team is preparing a Spanish/English launch, relaunch, release, or market expansion.
  • Your support, help center, or chatbot experience in Spanish/English needs quality validation.
  • Your team relies on vendors, reviewers, or internal speakers without a clear QA framework.
  • Your leadership team needs evidence, not opinions, before deciding what to fix or ship.
CORE SERVICES

Focused audits and advisory for teams that need confidence before shipping Spanish experiences.

01

AI Quality Audit Sprint

BEST FOR

Teams with AI outputs, chatbot responses, tutors, copilots, agents, or automated support flows operating in Spanish and English.

OUTCOME

Understand quality risks, scoring, issue patterns, and readiness before users rely on the experience.

DELIVERABLES
  • ·Representative output review
  • ·QA rubric
  • ·Quality scorecard
  • ·Issue taxonomy
  • ·Severity ratings
  • ·Remediation guidance
  • ·Executive readout
STARTS AT

From $4,500

TIMELINE

10 business days

02

Launch Readiness Audit

BEST FOR

Teams launching or preparing a Spanish or English website, app, onboarding flow, support journey, AI experience, or customer-facing product surface.

OUTCOME

Identify what affects clarity, trust, UX, cultural fit, conversion, and readiness before launch or relaunch.

DELIVERABLES
  • ·Journey review
  • ·Screenshots and annotations
  • ·Issue log
  • ·Quick wins
  • ·Prioritized remediation backlog
  • ·Readiness recommendation
STARTS AT

From $3,500

TIMELINE

10–12 business days

03

Language Quality Advisory

BEST FOR

Teams that need ongoing senior Spanish/English quality judgment, review workflows, QA standards, vendor/reviewer alignment, terminology guidance, or recurring quality decisions.

OUTCOME

Build a practical Spanish/English quality system your team can use to make better decisions, reduce review friction, and scale quality with confidence.

DELIVERABLES
  • ·Monthly advisory sessions
  • ·Quality roadmap
  • ·Retesting
  • ·Sign-off guidance
  • ·Terminology and style standards
  • ·Vendor alignment
  • ·QA criteria
  • ·Lightweight governance
  • ·Decision support
STARTS AT

From $3,000/month

TIMELINE

Monthly engagement (Recommended min: 3 months)

CUSTOM MODULES

Add the level of assurance your project needs.

Depending on scope, Language Assurance engagements can include conversational chatbot audits, AI output benchmarks, language sign-off, retesting, terminology checks, or lightweight governance support.

Chatbot & AI Output AuditAI Output BenchmarkLanguage Sign-Off / LSO ReviewRetest / Continuous EvaluationTerminology & Style QASpanish/English Quality Governance Support
METHODOLOGY

A structured path from Spanish review to release confidence.

  1. Scope the surface

    We define your audience, Spanish variant, product surface, AI use case, content type, business objective, risk level, and timeline.
  2. Evaluate quality

    We review the selected material using expert Spanish/English judgment and structured criteria: accuracy, clarity, naturalness, tone, terminology, regional fit, cultural fit, UX friction, and readiness.
  3. Score and classify

    We organize findings by severity, impact, pattern, and implementation effort so your team can understand what matters most.
  4. Deliver the evidence

    You receive decision-ready findings your team can use immediately: scorecards, annotated examples, issue logs, severity ratings, prioritized recommendations, rewrites, standards, and executive readouts.
  5. Decide the next move

    We recommend the right path forward: ship, fix, retest, adapt, train, govern, or scale.
NEXT STEP

Know if your Spanish is ready before users decide for you.

Book a diagnostic call to review your Spanish/English surface, audience, use case, timeline, and business goal. We'll recommend the right Language Assurance path: diagnostic, AI QA sprint, launch readiness audit, retest, sign-off, or advisory.

Let’s Talk